Democracy and Governance

Where communication and media are central to Democracy and Governance


Average Rating: 4 out of 5 (1 ratings submitted)

Electronic Collaboration Tools: Opening Up a New World of Possibilities for Evaluators

Author

Benoît Gauthier

Summary

This article by Benoît Gauthier examines the use of electronic collaboration tools as a way of enhancing evaluation practice. His premise is that programme

design and delivery are becoming more collaborative and complex and that partnership arrangements and multiple delivery locations are "the norm." As a result, evaluation models are evolving. According to Gauthier, this is evident by the growing demand for stakeholder-based and participatory evaluations,

horizontal (cross-cutting) evaluation studies, multi-site and cluster evaluations, multi-organisation evaluations, and multinational evaluations.

Gauthier describes electronic collaboration tools that facilitate participation and complement face-to-face meetings, email, and teleconferences as helping
decrease time and expenses. He describes the fact that this allows for evaluation team members to be working in a more streamlined manner since information is being shared in a timely manner. Further he describes the dissemination of evaluation findings and knowledge management easier and more effective.

The electronic collaboration tools share some basic functions according to Gauthier. They include:

  • Filtering and distribution of messages according to need-to-know rules
  • Construction of threads, where messages are visually grouped in a way

    that permits a discussion to be followed easily

  • Storage and rapid retrieval of text and data files for solving problems and building corporate memory

Gauthier describes a number of advanced features. A few unique ones are the ability to: interact in several languages (and link to translation software); carry out electronic voting with assurance of confidentiality; and partake in chat rooms that allow for synchronous, real-time discussions. He mentions several potential barriers such as some stakeholders having lack of access to, or fear of, technology; language differences, and/or cultural barriers.

Gauthier suggests that in the coming years electronic collaboration tools are likely to become a" vital pathway for evaluators to reach out to each other,
share knowledge, and form diverse communities of practice across the globe."


Contact

Harvard Family Research Project (HFRP)

Harvard University Graduate School of Education

3 Garden Street

Cambridge, MA 02138 USA

Tel: (617) 495-9108

Fax: (617) 495-8594

hfrp@gse.harvard.edu

HFRP website

Kathy Bonk

Executive Director

Communications Consortium Media Center (CCMC)

1200 New York Avenue, NW, Suite 300

Washington, DC 20005 USA

Tel: (202) 326-8700

Fax: (202) 682-2154

kbonk@ccmc.org

CCMC website

Source

The Evaluation Exchange, Volume X, No. 3, Fall 2004.


Placed on the Communication Initiative site June 18 2005
Last Updated June 18 2005



How useful did you find the knowledge and contacts on this page to your work?


4
Average: 4 (1 vote)
Your rating: None


COMMENTS POSTED


Help Seed The CI Network

Jobs and more...

Newspapers and Democracy

How central to democracy are newspapers - some of which are being lost to budget cuts and other changes - as opposed to blogs, YouTube, emails, text messaging, twittering, and the like?